Shipping policy

  • Delivery is available between Monday and Friday only and sent via express delivery.
  • All deliveries must be signed for upon arrival by persons over the legal drinking age in the destination country - proof of age may be required. 
  • Delivery companies may require contact details for the recipient. Please include a phone number or email with the recipient address when placing an order. 
  • Due to the various ages of bottles and their seals, condition of liquid is at the buyer's discretion and no claim can be lodged against failure/leakage in transit. The risk of loss and/or breakage in transit is exclusively held by the customer; no claims shall be entered into by or against Cellar Mates.
  • All orders being shipped out from Australia may be eligible for local taxation and duties upon arrival in the destination country, which are payable by the customer.Â